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Item Details
| Title:
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MASTERING YOUR ORGANIZATION'S PROCESSES
A PLAIN GUIDE TO BPM |
| By: |
Roger Whitehead, John O'Connell, John Pyke |
| Format: |
Hardback |
| List price:
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£15.20 |
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This item is not a usual stock item, and we currently cannot source it.
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| ISBN 10: |
0521839750 |
| ISBN 13: |
9780521839754 |
| Publisher: |
CAMBRIDGE UNIVERSITY PRESS |
| Pub. date: |
19 January, 2006 |
| Pages: |
290 |
| Description: |
Book assisting understanding and implementation of Business Process Management for managers and MBA students. |
| Synopsis: |
Understanding and improving your organization's business processes is vital in today's economy. Using non-technical language, this book describes the importance of these processes and the internal and external forces that shape them. It then explains the kinds of computer software available for improving and managing business processes in a flexible way. Detailed case studies illustrate that successful process management depends on attention to the human, organizational and financial factors involved, as well as the strategic implications. Finally, the book gives even-handed guidance on what to look for in Business Process Management software and discusses current technical trends. With many clear diagrams and footnotes throughout, a glossary of terms and suggestions on further reading, the book enables the non-specialist reader to take a broad and informed view of business processes, free from technical imperatives. Ideal for non-technical managers, this book will also appeal to MBA and business studies students. |
| Illustrations: |
57 b/w illus. 3 tables |
| Publication: |
UK |
| Imprint: |
Cambridge University Press |
| Returns: |
Returnable |
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